20sixmtb

Shipping

Shipping Policy


Estimated shipping delivery times:

USA: 3-5 business days

Canada: 5-10 business days

World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.


I know this must seem like ages in the days of instant delivery but we print to order and send via the best value so you get your gear at good prices

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees, thats between you and your government

Order never arrived:

If your order didn't end up arriving, be sure to let us know! We don't want this to be the case!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at [email protected] noting your order number. We'll see what can be done.

Returns policy

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time! Generally send it back to the address on the label and we will sort you a new one but please email us first.

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at [email protected] and we'll let you know what your next steps are.